An employee in this class is responsible for providing technical assistance to law enforcement personnel and the general public pertaining to analysis of crime data and trends. The employee is responsible for maintaining a database of crime reports and creating graphs, reports and maps, preparing accurate and concise reports and correspondence, conducting periodic workload analysis and collecting, compiling, and analyzing data from a variety of sources to identify and evaluate crime series, trends and patterns. Emphasis of the work is on obtaining and analyzing multiple types of data including reported criminal offenses, calls for service, response times, and crime trends. Work also includes tracking and summarizing crime data to identify criminal offenders, conduct predictive, geospatial, and temporal analysis, map reported criminal offenses, and prepare reports and charts based on such analysis. Work requires the review and entry of data into a computer database, monitor crime reports, data cleaning, creating analysis products, and generating reports and charts. Work is performed under the supervision of a Police Captain and is evaluated for accuracy, data integrity, and relevance of analytical information. Work is evaluated through direct observation and review of reports, charts, and data analysis. This classification is considered nonexempt in compliance with the Fair Labor Standards Act (FLSA).Examples of Duties:Supervises and coordinates work assignments for employees; determines schedules and assigns leave to personnel; oversees running of the day to day activitiesObserves performance, complies data on performance and conducts performance evaluations for team membersCoaches, mentors and trains subordinatesMaintains database of crime reports and prepares analytical graphs, reports, and mapsMaintains records and develops reports concerning crime analysisAttends meeting to discuss or provide analysis and interpretation of dataMonitors criminal offenses and calls for service; provides technical resources used to link casesConducts Uniform Crime Reporting and Incident Based Reporting training sessions for law enforcement and support personnelResponds to requests for statistical and analytical assistance and information from departmental personnel, other City Departments, the media, and the publicPrepares accurate and concise written correspondence, statistical reports, graphs, and chartsIdentifies crime and service call trends, conducts periodic workload analyzes, and identifies safety concerns for departmental personnel and the publicMaintains effective interpersonal relationships with Departmental personnel, other City employees, and the publicPerforms related duties as required Qualifications:Considerable knowledge of police reporting systems, including data entry, storage, and retrievalConsiderable knowledge of computer based operating systemsConsiderable knowledge and techniques used in data collection, cleaning, reporting, and analysisConsiderable knowledge of the geography of the City of Burlington and surrounding areaConsiderable knowledge of Departmental policies and proceduresConsiderable knowledge of modern investigative techniques, principles, and proceduresConsiderable knowledge of Federal, State, and Local laws and ordinances pertaining to police operational and investigative proceduresSkill in the use of computerized databases and reporting systems such as Crystal Reports, Arc GIS, and various programs such as Microsoft Office, and plotting and graphical programsAbility to serve as a department representative with other law enforcement agencies in matters related to crime statistics and trendsAbility to prepare clear and concise reports which accurately reflects dataAbility to perform basic statistical calculations such as averages, percent changes, measures of central tendency, spatial analysis concepts, and other statistical conceptsAbility to display tact and courtesy in dealing with customers and the public.Ability to build positive relationships both internally & externally with excellent customer service.Ability to listen and have strong written & oral communication skills Education and ExperienceBachelor’s Degree in Criminal Justice, Statistics, or Mathematics and some work experience in the area of developing statistical analyzes and presentations involving criminal histories, patterns or crimes, and other issues related to law enforcement, or an equivalent combination of education and experience.