Under minimal direction, perform documented information security processes, with a primary focus on the university’s information security risk assessment process. As directed, research information security topics, tools, techniques, and threats. Serve as an information security resource on projects.
- Under minimal direction, perform documented information security processes.
- As directed, research information security topics, tools, techniques, and threats.
- Serve as an information security resource on projects.
- Follow documented information security processes.
- Learn procedures, contacts, etc. for handling service requests, incident resolution (both hardware and software), etc. for services.
- Participate in change management processes.
- Prioritize information security issues and work on multiple tickets concurrently.
- Perform documented information security processes under general direction.
- Research information security topics, tools, techniques, and threats as directed.
- Serve as an information security resource on projects.
- Actively promote a customer-oriented approach throughout IT Services.
- Perform other related duties as required or assigned.
- Log tickets with vendors & monitor vendor communities, security mailing lists, etc.
- Monitor existing tickets and manage resolution
- Analyze logs to identify root cause
- Know how to find answers. Understand available tools and resources to determine correct answers to security issues.
- If desired, may occasionally teach one credit bearing course, per semester, on an as needed basis.
Bachelor’s degree in Computer Science, Information Technology, or related field.
- 2-6 years’ experience with information security concepts, methodologies, and processes.
- 2-6 years’ experience with network security concepts, methodologies, processes, and tools.
- 2-6 years’ experience with application security concepts, methodologies, processes, and tools.
- 2-6 years’ experience with security awareness concepts, methodologies, processes, and tools.
- 2-6 years’ experience with information risk assessment and mitigation concepts, methodologies,
- processes, and tools.
- 2-6 years’ experience with forensics concepts, methodologies, processes, and tools.
- 2-6 years’ experience with compliance concepts, methodologies, processes, and tools.
- Experience with threat hunting, vulnerability management and penetration testing.
- Certifications such as GIAC, (ISC)2, ISACA, EC Council, or similar.
- Prior service in an information security role in Higher education
- Strong organizational skills
- Demonstrated ability to create and contribute to an inclusive work environment
- Ability to prioritize assignments and work on multiple assignments concurrently
- Strong customer service skills including the ability to constructively, diplomatically, patiently, and
- successfully handle customer complaints, problems, questions, conflict, and suggestions
- Good oral and written communication skills including the ability to communicate technical
- information to a variety of audiences including end users and clients.
- Ability to communicate with diplomacy
- Ability and willingness to work independently or as part of a team, while embracing the team
- environment of IT Services
- Ability and necessary knowledge to determine the cause of problems and generate solutions to
- those problems.
- Ability to take the initiative and be proactive in all aspects of this position’s listed responsibilities
- Experience with information security risk assessment concepts, methodologies, frameworks, and processes.
Require a Bachelor’s degree earned by date of hire and 2 years relevant experience.
This position is available to persons who are currently located and authorized to work in the United
States on a full-time and indefinite basis. (Persons authorized to work on such a basis include US
citizens, lawful permanent
residents (“green card” holders), asylees, refugees,
and temporary residents under IRCA.)
This position is not eligible for H1-B Visa or OPT support or for PERM sponsorship.
Miami is committed to a culture of health and wellness. We offer several benefits including healthcare and wellness programs with on-campus recreational and sport centers, health insurance that includes options for dental, vision, life and long-term disability insurance. Tuition fee waivers for employee and family, paid sick and parental leave, paid vacation, paid holidays and state sponsored alternate and supplemental retirement plans. Plus you can be part of the University’s academic culture with direct access to hundreds of on-campus events plus the possibility to teach one credit bearing course per semester.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223. A criminal background check is required. All campuses are smoke- and tobacco-free.