Position Summary
The Unified Communications Team at Michigan State University is responsible for the management, maintenance, and advancement of key communication services across campus, including telephone systems, contact centers, cable television, and cellular services.
Reporting to the Unified Communications Manager, the Telecom Engineer collaborates with team members to develop new telecom applications, maintain existing systems, and support the University’s critical communications infrastructure.
This role involves working with cellular networks, phone systems, and other networked technologies to ensure reliable service delivery to the University community
Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report’s America’s Best Colleges 2025. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a university matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; three to five years of related and progressively more responsible or expansive work experience in an information technology area related to managing networking switches, networks systems and telecommunications Systems, and managing cellular equipment, including deploying ODAS, IDAS or IP-Based Cellular Extenders; or an equivalent combination of education and experience.
Desired Qualifications
- Experience with Avaya Aura Communication Systems, including Avaya System Manager, Avaya Communication Manager, Avaya Session Manager, Avaya Session Border Controllers, Avaya Application Enablement Services
- Experience or certifications from Extreme Networks or Juniper Networks, specifically for Fabric based deployments.
- Experience working with Verizon, AT&T, T-Mobile or Dish Network to deploy equipment to enhance cellular coverage on campus networks
- Experience working with educational departments to design, consult and deploy telecommunications services.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter
Special Instructions
Please provide three professional references who are knowledgeable of your work.
Work Hours
STANDARD 8-5
Description of End Date
This is an off-dated position funded for two years from date of hire with possible extension contingent upon funding renewal.
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