The Digital Product Management team at Nationwide is focused on creating extraordinary end-to-end experiences that exceed customer expectations through real-time, in the moment and on-demand solutions. At our core, we prioritize and deliver product experiences that support business unit and enterprise goals as aligned to our priorities Value, Member outreach, Efficiency and Capabilities. We are an outcome-driven organization rooted in data-driven decisioning, are anchored around executing efficient end-to-end customer experiences, leverage outside-in and customer-centric design thinking, and are relentlessly focused on the customer.
Skills/Qualifications Desired: Typically 1 – 3 years experience in conducting discovery and analysis activities for customer-facing digital solutions. Familiarity and experience with agile delivery methodologies and product management principles a plus. Candidates with professional work experience completing Undergraduate or Graduate studies highly desired.
Key Skills and Competencies
Communication: Strong verbal and written communication skills at the team level
Analytical: Ability to analyze qualitative and quantitative data; Ability to synthesize complex data into goals and anticipate and measure results & outcomes; Conduct high-level market research
Presentation: Present findings to agile team members including, PO’s, PM’s , Peers and Digital Leaders
Relationship Building: Effective collaboration with PM’s, PO’s & Agile Teams; Assimilate direction from multiple sources and effectively set work priorities; Influence feature priorities
Entrepreneurial: Ability to work independently; Digital curiosity; Manage complex analysis tasks within a digital discipline