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State Farm - Ron Mathai Agency


Customer Service Representative

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Recruitment began on July 14, 2025
and the job listing Expires on January 1, 2026
Part-Time Job
Apply Now

Benefits

  • Company parties
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
  • Wellness resources

ROLE DESCRIPTION

As a Customer Service Representative – State Farm Agent Team Member with Ron Mathai – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Apply Now

Contact & Location

Phone
(940) 898-2950
Email
careers@twu.edu
Website
https://twu.edu/
Address

Career Connections Center
Welcome Center at Brackenridge Hall, Suite 115
402 Administration Drive
Denton, TX 76204

Office Hours

M Monday 8:00 am - 5:00 pm
T Tuesday 8:00 am - 5:00 pm
W Wednesday 8:00 am - 5:00 pm
TH Thursday 8:00 am - 5:00 pm
F Friday 8:00 am - 5:00 pm

Please schedule an appointment with your Career Consultant.

Career Center Team

Aimee Laun, SPHR, SHRM-SCP
Director
Meet Aimee
Rebekah Peacock
Coordinator of Employer Relations & Office Operations
Meet Rebekah
Brian Weaver
Senior Associate Director, Career Education
Meet Brian
Zipporah Booker Long, M.S., LPC-Associate
Career Consultant, Dallas Campus, Supervised by Lilliesha Grandberry, M.Ed, LPC-S
Meet Zipporah
Robin Cole-Jett, M.Ed., M.A., CCSP
Career Consultant, College of Business
Meet Robin
Jenell Ramos, MHA, MBA
Career Consultant, Houston Campus
Meet Jenell
Graceanne Ryken, M.A., LPC Associate
Career Consultant, College of Health Sciences, Supervised by Felicia Stone LPC-S
Meet Graceanne
Cathalina Gutierrez Meet Cathalina
Nicole Sonkur, M.S.
Career Consultant, College of Arts and Sciences
Meet Nicole
Mariana Royer
Career Consultant, College of Arts & Sciences
Meet Mariana
Texas Woman's University
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Career Connections Center
Welcome Center at Brackenridge Hall, Suite 115
402 Administration Drive
Denton, TX 76204
(940) 898-2950
careers@twu.edu
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