Virtual Learning is a company driven by educational advancement and ingenuity. Virtual Learning is taking an innovative e-learning methodology that infuses its user-friendly capabilities for education and training. The future-minded e-learning platform is trusted to power the learning programs for major universities, small to large corporations in search of a well-rounded hosting platform, entrepreneurs, and startups.
- Learn how to provide first-level contact and problem resolution for all users with hardware, software and application issues through a service ticket resolution system.
- Learn about how to manage databases, install, configure, and maintain servers,
- Install, configure, backup, and provide general support of building staff computers
- Troubleshoot systems and hardware
- Maintain communications with staff during the problem resolution process.
- Provide accurate and timely logging of problems and resolution in the help desk ticketing system.
- Create and maintain documentation on a consistent basis.
- Gain knowledge in maintaining office and computer lab PCs
- Pursuing a relevant degree
- Positive environment
- Team oriented
- Flexible work schedule
- Remote Internship