VERONICA BEARD Sales Associate
SUMMARY:
Sales Associates are responsible for assisting customers with their shopping needs and providing them with
an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard
merchandise, understand current fashion trends and convey the brand and style.
SALES GENERATION:
• Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds
his/her need
• Greets and offers all customers exceptional service
• Reacts and follows through to customers’ needs
• Achieves selling standards and goals on a consistent basis
• Provided merchandise information and current fashion tips to increase sales and customer
satisfaction
• Represents the fashion and style of Veronica Beard
• Utilizes the Client Program and book to develop and build a client base that generates dollars on a
consistent basis
MERCHANDISING/HOUSEKEEPING:
• Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
• Returns merchandise from fitting room to selling floor
• Assists in maintaining cleanliness of store and backroom
• Process merchandise shipments, as needed
• Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales
floor at all times
MISCELLANEOUS:
• Understands and follows all company policies and procedures
• Adheres to company guidelines of dependability, including attendance and requirements
• Attends Store Meetings
• Performs other duties as assigned by store management
OTHER SKILLS and ABILITIES:
• Strong verbal and communication skills.
• Strong observation skills – identifying and assessing customer and employee behavior, reactions,
floor awareness, etc
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
PHYSICAL DEMANDS:
• Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
• Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
• Reaching above or below shoulder level
FASHION SAVVY:
• Represents the fashion and style of Veronica Beard
• Knowledge of current fashion trends and styles
WORK ENVIRONMENT:
• Maintains a friendly, positive and professional behavior/conduct at all times
• Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
QUALIFICATION REQUIREMENTS:
• Minimum of 1 year retail service and selling experience
• Ability to work flexible schedule including nights and weekends
• High School education or equivalent
• Basic math skills for purchase, payment transactions and bank deposits
